Atari VPN Atari

Help center

Questions about Atari VPN

Clear answers about the free trial, plans, payments, devices, and connection setup.

01

Free trial and account

How to start using the service and what happens after the trial.

What is included in the 3-day free trial?

The free trial lets a new account test an Atari VPN connection before buying a plan. The eligible plan, traffic allowance, and duration are shown in the activation dialog before confirmation. After activation, the subscription link appears in the account dashboard. The trial is intended for evaluation and is issued once when the displayed eligibility conditions are met.

Is a bank card required to start the trial?

No. Atari VPN does not require a bank card to start the 3-day free trial. A saved payment method is created only when the user explicitly selects that option during a paid purchase. The checkout shows the final price, billing period, and selected payment method before a payment request is created.

Do I need an account, and why is an email required?

An account is required to issue a personal subscription link, retain the access expiry date, and show operations in the dashboard. Email is used for sign-in, registration confirmation, and password recovery. Registration uses a six-digit one-time code with a limited lifetime, and the email address is not displayed to other users.

What happens after the free trial ends?

Trial access ends on the date displayed in the account and does not create a paid order by itself. To continue, open the plans page, choose a billing period, and confirm a payment method. The conditions and total are shown before leaving for the payment provider. Contact support if access does not update after a confirmed payment.

02

Plans, traffic, and devices

How to select a traffic allowance and use the subscription on your devices.

How do I choose the right Atari VPN plan?

Consider the number of devices and expected usage. A smaller allowance suits a phone and everyday tasks, a medium plan suits several devices or a family, and a larger allowance is more appropriate for a router or frequent use. Current limits, periods, discounts, and prices always come from the live server catalogue on the plans page.

How is VPN traffic usage calculated?

The subscription infrastructure counts data transferred during the active access period. Usage depends on websites, apps, video, downloads, and background activity on connected devices. The allowance is displayed in the plan card before purchase. If the reported usage appears incorrect, support can check the subscription and server state.

Can I use Atari VPN on multiple devices?

Yes, when the selected plan and its current conditions support that scenario. One subscription link may be imported on the user's supported devices, while traffic is shared within the same allowance. A plan with more traffic is a better fit for a family, several computers, or a compatible router.

Are phones, computers, and routers supported?

Atari VPN is designed for phones, computers, and compatible routers. The app and import process depend on the operating system and device. Current setup instructions are published in Telegram so they can be updated promptly when client apps or platform requirements change.

03

Payments and subscriptions

What happens during purchase and which payment details the service stores.

Which payment methods are supported?

The website supports bank card payments and the available cryptocurrency payment option. The checkout displays the actual methods, currency, and total for the selected plan. A payment is created only after the user presses the corresponding button. The card transaction itself is processed by the payment provider.

Does Atari VPN store my full card number or CVC?

Atari VPN does not store the full bank card number or CVC. If a user elects to save a payment method, the service stores an encrypted provider identifier, an HMAC fingerprint, the method type and display title, and the last four digits. These values are used to manage the method and cannot reconstruct the full card number.

How do I renew or change my subscription?

Open the plans page, choose a plan and period, and review the total in checkout. If another type of access is already active, the interface warns about a possible replacement and remaining time before creating a payment. The dashboard updates after the payment provider confirms the operation.

How do I remove a saved payment method?

Sign in and find the saved payment method section in the account dashboard. The delete action revokes the stored provider identifier for future operations. Atari VPN does not hold the full card number or CVC. If the website and Telegram have different methods, the dashboard first asks which source should remain active.

04

Connection and support

Where to find current setup instructions and what to check when a connection fails.

Where can I find setup instructions?

Current Atari VPN instructions are published in the AtariInstruction Telegram channel. Choose the guide for your operating system, install the recommended client, and import the subscription link from the account dashboard. Telegram is used for instructions because app interfaces and platform requirements can change more frequently than static pages.

What should I do if the VPN does not connect?

First check the subscription expiry, your internet connection without VPN, and whether the client has refreshed the link. Re-import the subscription using the current guide and try another available configuration. Never post the subscription link in a public chat. If the issue remains, send support the device, app name, and error text.

What affects connection speed?

Speed depends on the original connection, device and server load, distance to the node, selected client, Wi-Fi or mobile network, and activity on other devices. A VPN cannot guarantee one speed in every environment. Compare the same network with and without VPN and provide both results when requesting diagnostics.

How do I contact Atari VPN support?

Message AtariVPNBot and briefly describe the issue. For connection problems, include the device, operating system, client app, and error text. For payment questions, include the operation time and account, but never send a CVC, full card number, password, one-time code, or public subscription link.